Holiday Inn Express Leeds - East
2 Aberford Road, Oulton
Leeds,
LS26 8EJ
England
United Kingdom


Our Travel Advisory Policy

InterContinental Hotels Group (IHG) understands that from time-to-time your booking may be affected by weather or natural disasters that are not planned. In such cases, we make every possible effort to keep you informed and to provide you with the level of service that you require so that you can manage your bookings and plan around these unforeseen circumstances. If a Travel Advisory exists, we will display details about the advisory, how your booking may be affected and the process for how to proceed with as little stress and inconvenience as possible.


CORONAVIRUS (COVID-19)


As a guest of IHG Hotels & Resorts we appreciate your loyalty and the trust you place in us as a travel partner. Recognizing the ongoing and increased uncertainty that coronavirus (COVID-19) is causing around the world, our highest priority is the health and wellbeing of our guests and employees. With that in mind we wanted to update you on the actions we have taken in response to the outbreak.


Cancellation policy & booking flexibly


We know that flexibility is what our guests are looking for right now. So, we are waiving cancellation fees for existing and new bookings at all IHG hotels globally for stays between March 9, 2020 and April 30, 2020.


This is in addition to existing cancellation policy measures we have in place, summarized below.


For any stay prior to March 9, 2020, existing measures mean that you will be able to change or cancel a valid booking reservation without financial penalty, if you are travelling to or from:


• Mainland China, Hong Kong SAR, Macau SAR and the Taiwan region for any stay between January 23, 2020 and March 9, 2020.

• Italy and South Korea for any stay between February 28, 2020 and March 9, 2020.


For bookings made through a travel agent or online booking platform (e.g. Booking.com, Expedia) please contact them directly – we have advised these companies of our cancellation policy and you should refer to their terms and conditions.


Groups & Meetings bookings


We will work with customers to manage any changes needed on a case by case basis. Our hotels are actively supporting customers to address the needs of each group, including moving event dates to another time. Groups & Meetings can continue to apply our existing measures, enabling these clients to change or cancel a valid booking reservation without financial penalty, in:


• Mainland China, Hong Kong SAR, Macau SAR and the Taiwan region for any stay between January 23, 2020 and March 9, 2020.

• Italy and South Korea for any stay between February 28, 2020 and March 9, 2020.


Please contact the hotel directly to discuss further.


We continue to monitor the situation and will be keeping this policy under review.


For bookings beyond April 30, 2020 we want to remind you of the flexibility already built in to our rates and packages that allow our guests to amend travel plans as necessary. Our Best Flexible Rate allows our guests to change or cancel their reservation one to two days prior to arrival. Changing the date on any reservations through our Best Flexible Rate may result in different pricing, but there is no fee for making changes.


To inquire about any booking contact the hotel or our reservations team.


We hope this helps you to plan and book any future travel with confidence.


During your stay


Our number one priority is your health, safety and well-being. We are closely monitoring developments around the world and are in contact with global organizations including the World Health Organization (WHO), Centers for Disease Control and Prevention (CDC) and relevant authorities for country-specific requirements, to ensure the actions we take are comprehensive and suitable.


All our hotels are required to adhere to comprehensive health and safety procedures including all local laws. In addition, we provide our hotels with best practices and guidelines and have supplemented these resources with additional COVID-19 cleanliness specific guidance, training and information consistent with our own high standards.


Please be aware that at this difficult time the normal hotel food offering is subject to change in order to mitigate any risk to our customers. Please feel free to speak to our hotel staff for daily information on this situation.


IHG Rewards Club status


We know that many of our IHG Rewards Club members are now thinking about how to manage their loyalty activity this year and we are committed to supporting our members to do that. Our members are our most loyal guests and we want to give each member more reasons to get away and stay with us – when the time is right for them.


With more constrained travel plans and a shorter time period during which members can earn Elite tier status, we are reducing the Elite membership criteria required (nights or points) this year by 25% or more:


tier-structure-lvp-1440x450-va


For our members in Greater China, click here for the latest information on IHG Reward Club status.


With this change our members can continue to earn Elite membership status this year and enjoy all the IHG® Rewards Club benefits this brings through 2020 and into 2021. This change will be reflected in member accounts in the coming weeks.


Our teams pride themselves on providing True Hospitality for everyone – a promise that guides us every day and is fundamental during times like this.


Thank you for the trust and support you have in us and we look forward to welcoming you to an IHG hotel soon.


Updated: 11 March 2020


Attention: IHG does not collect social security numbers from our guests. If you receive a call from an unfamiliar caller/phone number asking for your social security number and are directed to IHG in response to this call, it is fraudulent and not from IHG. Please report this fraud attempt to your local authorities.

CONTACT US
  • Holiday Inn Express Leeds - East 2 Aberford Road, Oulton Leeds, LS26 8EJ England United Kingdom
  • Phone: + 44 (0) 845 112 6039
  • Fax: + 44 (0) 113 393 4178
  • Email: reservations@hiexpressleedseast.co.uk
Book Now
Contact Us
Holiday Inn Express Leeds - East Reviews

Diane,

Galway, Ireland

I stayed here for 2 nights in one of the disabled access rooms. I was staying alone as a wheelchair user, so a little worried about coping with things.

I had no problems whatsoever. The staff were extremely helpful and made my stay a pleasant and comfortable experience. I would certainly stay here again.


David,

Scarborough

No kidding, but within 30 minutes of our arrival we had booked a further visit for later in the year. The surrounding area is very pleasant, the location appears quiet and is convenient for many local sites and attractions. The room, including bed was very comfortable, the staff most helpful.

Breakfast is included in your price here and much to choose from including bacon, sausage, egg, porridge, cereal, muesli, fruit, yogurt etc etc. I find this, for what we paid, hard to beat. We have family nearby so this is a good location and what we paid for what we received excellent value.


Adam,

Leicestershire

On arrival we were greeted by a lovely lady at reception who sorted everything out. Once we were checked in and got to our rooms, the room was all set out and was very clean. Beds very comfy and price was right, would definitely recommend.


Gayle,

Oulton

I have had the pleasure of staying here three times now and it never fails to impress! The hotel itself is well kept, very clean and tidy. The staff are amazing and just can’t do enough to make you feel welcome.

Breakfast is always hot and fresh, be it yogurt and fruit or full English you will enjoy! Beds are really comfy and the room its-self is great with good blackout curtains.


Simon,

London

I get to stay in a lot of different Holiday Inn's up and down the country, and this surely is one of the best. Great location, spotlessly clean and wonderful staff that couldn't do enough for you. Comfortable refurbished rooms and a great breakfast. What more could you ask for!


David,

Melbourne, Australia

A friendly place to stay with nice rooms, good breakfast and most importantly great staff. Handy for Leeds and York with easy parking and a carvery nearby. What more could you want. Once again I want to stress the really good staff.


Jan,

Edinburgh

A varied group of 5 but the hotel met our requirements well. The bedrooms were clean and comfortable, great having free WiFi, and breakfast included. The staff were very helpful and we found it an ideal location for touring around Yorkshire.


Gaynor,

Leeds

Recently stayed at the Holiday Inn East Leeds. Lovely friendly staff and a nice warm welcome. Beautiful clean and cosy rooms. Not one fault with this hotel, free breakfast and a Toby carvery joined on to the hotel, perfect. Paid £55 per night. Well worth it. Will definitely recommend and will stay again.


Aysha,

London

Nice and spacious rooms, bathroom very clean, everything in working order and free breakfast!

Location about 25 mins from Leeds city centre, however worked well for us as just off the motorway so able to get to other locations quickly. Staff very friendly, would definitely come again.


Tracey,

Manchester

Spent a couple of nights here. We stayed in an accessible ground floor room which was great. Very spacious. The bed was very comfortable and we slept really well.

Continental breakfast is included in the price which was very reasonable. Staff were lovely - sorting out our key card when it stopped working and finding me a nail file when I asked for one.

We went for a meal in Leeds one night and to a reception at Oulton Hall on the other. Staff arranged taxis both times without fuss. A small but perfectly functioning bar was welcome too!

Close Reviews
READ REVIEWS